Question 1

Do I need an appointment?

Accepted Answer

Yes — we work by appointment to protect the calm of the studio and to give every guest a senior stylist. Same-day slots are sometimes available on WhatsApp.

Question 2

Where are you located?

Accepted Answer

83 Dr Pixley Kaseme Street, South Beach, Durban 4001. We are a short walk from the beachfront and secure parking is nearby.

Question 3

Is parking available?

Accepted Answer

Yes — several secure parking options are within a two-minute walk. We are happy to point you to the closest bay when you book.

Question 4

How long do appointments take?

Accepted Answer

Cuts are usually 45–75 minutes, colour 2–4 hours depending on the service. Your booking confirmation lists the exact time held for you.

Question 5

Do you accept walk-ins?

Accepted Answer

When a stylist is free, yes — but the surest way to be seen is to WhatsApp us first so we can hold the right chair for you.

Question 6

Which products do you use?

Accepted Answer

Kevin Murphy, Olaplex, Redken Shades EQ and a curated grooming range for our barbering guests.

Question 7

Can I book on WhatsApp?

Accepted Answer

Absolutely. Message us on 078 184 5628 with the service and a preferred time and we'll confirm within business hours.

Question 8

Can I reschedule or cancel?

Accepted Answer

Yes — we ask for 24 hours' notice so we can offer your slot to another guest. See our Policies page for the full detail.